17.5 was intended to conclude R17, but one more release followed. 17.6 is a smaller release containing mainly bug fixes and improvements, before we move on to R18.

New features

• No major new features in this release

Bug fixes

Payments & refunds

• Fixed an issue where a check could keep reporting an ongoing payment after the terminal had already completed it

• Fixed an issue where a completed payment could be incorrectly reported as failed

• Fixed an issue where a refund could be sent after an already completed reversal/cancel, which could cause an incorrect negative balance and a payout discrepancy

Ancon Order

• Fixed an issue where a company's menu override was replaced by the outlet's standard menu when a company user opened the outlet page

• Fixed an issue where prices in GBP were displayed in the wrong format in Ancon Order and Express (UK)

Admin & Backoffice

• Fixed an issue where administrators could not change physical wallet numbers

• Fixed an issue where the settings page could not be scrolled all the way down

API, integrations & reporting

• Fixed an issue where voucher and accounting lines in Z-reports returned incorrect or missing names via the public API

Improvements

• HubSpot integration: historical order data can now be synced to HubSpot afterwards for a selected date range, for example if the integration has been inactive or misconfigured for a period. The sync processes one day at a time and shows its progress — a longer date range may take a while to complete

• HubSpot integration: guest orders no longer create duplicate contacts. Guests are now matched against existing contacts instead of a new contact being created for every order

• HubSpot integration: order line items are now included on HubSpot orders as a multi-line property, listed as product name and quantity

• HubSpot integration: New order log view in Admin, making it easier to follow up on the orders sent to connected integrations

• Improved handling of partial refunds via PSP

• Improved stability and performance in reporting

Tonight’s update has been postponed to ensure continued stability and reliability. Our automated and manual testing identified an issue at a late stage that needs to be resolved before we can proceed with the rollout.

Our first major release after the summer also concludes Release 17 and prepares the platform for this autumn's R18 release.

R17.5 primarily contains bug fixes and improvements.

New features

• No major new features in this release

Bug fixes

Refunds

• Fixed an issue where refunds were completed but receipts were not printed when correction tickets were enabled

• Fixed an issue where the PSP could send a refund after an already completed reversal/cancel, potentially resulting in an incorrect negative balance

• Fixed an issue where certain card refunds were sent to the original terminal instead of the terminal where the refund was initiated

• Improved handling of partial refunds

POS & tickets

• Fixed an issue where a correction ticket was not created when reducing the quantity of already ticketed products

• Fixed an issue where ticket printing could become stuck in repeated print attempts

• Fixed an issue where KDS did not print a ticket when all products were marked as completed

Ancon Order

• Fixed an issue where the cart could retain an outdated Advanced Pricing price if checkout was completed at a later time

• Fixed an issue where the preorder requirement could be bypassed when a restaurant was closed

Pay-N-Go

• Fixed a permissions issue when removing products from partially paid checks

• Fixed an issue where partially paid checks could become stuck after products were removed

Admin & Backoffice

• Fixed several issues affecting Custom Menus

• Fixed validation issues related to invalid email addresses

API, integrations & reporting

• Fixed an issue where cancelled Deliverect orders did not create the correct refund or order correction and could incorrectly be included in X/Z reports

• Fixed discrepancies in how certain refunds and buybacks were represented in Z-report summaries

• Improved stability of internal background jobs

Improvements

• Improved the company registration flow for UK companies (applies to restaurants in UK)

• Improved stability of payment and refund flows